COMPUTER LAB SUSTAINABILITY PLAN OF SMAN 1 BUAY BAHUGA
EXECUTIVE SUMMARY
In achieving sustainability, SMAN 1 Buay Bahuga has existing financial capacity to have a self-sustainable computer lab (e.g. paying for internet connection, electricity and general maintenance). The school set-up the SSTC to further reduce maintenance costs. This school charges each student IDR 10.000,- per month for computer lab operation, and total amount from 537 students in one year is IDR 64.440.000,- or in one month is IDR 5.370.000,-(or about $500 USD per month).
Our plan highlights the hybrid model by sustainability mixing the writing of proposals to donors (private partnerships, local educational authorities, Ministry of National Education) and business planning, revenue generation offering relevant services (e.g. renting the lab, training, printing, etc) to increase the operational budget to sustain the lab. The annual projection of income in one year is IDR 106.256.000. (roughly $1,000 USD)
Our school is located in a sub-district surrounded by institutions which need an internet connection to improve their operations. One fine example is the Bumiharjo Police station, Bahuga sub-district office, Bahuga Military office, Religious sub-district office, Community health center, and other schools (four schools). Providing internet access to the sub-district has promising market potential for an entrepreneurial ISP.
MISSION STATEMENT
Our computer lab envisions having modern and well-sustained computer lab in Buay Bahuga by 2012.
To support our vision, the mission of our computer lab is the following:
1. Improving the quality of human resources
2. Promoting computer and internet use for classroom learning
3. Providing and promoting community access to the lab
4. Increasing the computer lab occupancy rate for the students and community
5. Establishing the universal fundraising program
6. conducting certified training
MANAGEMENT PLAN
In order to achieve sustainability, our school will do the following:
1. Strengthening the Wireless Reach school association for sharing solutions and ideas.
2. Forming a special unit responsible in managing the computer lab under consultation with local businesses
3. Improving human resources through training and cyclic evaluation.
4. Enhancing instructor and technician skills (IT Essentials).
5. Strengthening SSTC (student support technician club) in maintaining the computer lab
6. Engaging local lead person/entrepreneur in managing the computer lab
7. Establishing standard operating procedures subject to regular evaluation to systematize the operation
8. Enforcing transparent and accountable financial management
9. Providing a safe and accessible environment.
Per the Sustainability Workshop, we established a School Community Technology Committee (SCTC) in developing and leveraging our computer lab. This committee is responsible in implementing all ideas and strategies in achieving our mission. SCTC’s have four main roles:
1) ensuring the sustainability and growth of the school’s computer facility;
2) ensuring that significant educational benefit is derived from the school’s facilities that go way beyond basic computer classes (this often involves helping to organize when different teachers/subjects have access to computers) ;
3) enable after-hours community access to the school’s computer facilities (part of the sustainability plan); and
4) Enabling effective links with businesses for PPPs.
The SCTC in our school consists of:
1. Drs. Sukirman Hadi, M.M. (supervisor/headmaster)
2. Sunoko (Manager)
3. Syamsul Hilal, S.Kom. (Accounting)
4. Hendra Hidayat
5. A.N. Huda
6. Dian Sapitri
SCTC will have biweekly meetings to set all strategies in implementing lab sustainability. The PDCA (plan, do, check, action) cycles are phases used to ensure continuous improvement.
In order to maintain the computer lab and expose the students to actual computer technician skills (on the job training), we established the SSTC (Student Support Technician Club).
Basic Purposes of the SSTC:
· Provide the school with an affordable and sustainable way to maintain our computer systems.
· Be the first-line of defense against computer failure by targeting major maintenance needs.
· Diagnose problems and carry out simple repairs, especially software repairs, on site.
· Provide students with important technical and problem solving skills that will increase their employment opportunities after school.
· Help non-computer teachers to use the computer labs for their classes by providing them with technical support during their lessons. This will give them greater confidence.
Basic Structure of SSTC:
· 2 teachers as club sponsors
· At the start of the school year, 10-15 students, at least half girls, in their second to last year in school volunteer to join the club in the first year the SSTC is formed
· When these students transition into their last year of school they become “Senior Technicians” and a new cluster of students, “Junior Technicians” from the second to last year of school join the club.
· The Senior Technicians and their teacher sponsors then train the junior technicians.
· In this way, the SSTC is self-sustaining with limited external inputs.
Basic Functions:
· The two SSTC teacher sponsors from each school participate in a 3 day professional development workshop where they learn how to establish, manage and sustain the club in their school. They also receive hands-on basic computer maintenance training and are given the SSTC curriculum and computer maintenance support materials that they will use to prepare first year SSTC members.
· The first students who join the club then receive hands-on basic computer maintenance from the two teacher sponsors. The focus of this SSTC training is to provide computer maintenance and diagnosis of problems not to repair computers. The SSTC may be able to carry out simple repairs.
· The first group of students and their teacher sponsors also create the rules, policies, and procedures for their SSTC (based on the basic set of rules, policies and procedures provided during their training workshop for the teacher sponsors).
· Students organize a schedule, with help from their teacher sponsors, to provide regular computer maintenance.
· Students are also allowed, when a teacher requests help, to be present in the computer lab to help with lessons that use the computer. The purpose of this is to encourage non-computer teachers to use the labs for other subjects not just informatics.
· If Internet access is available, all SSTCs are organized into a common group via an online community of practice using one of several free services on the net. For example, Google Groups, Google Apps, Yahoo Groups, Ning.com, Google Blog, etc. This online community will allow the different SSTCs to help each other solve problems and learn about useful utilities for maintaining computers.
· If possible, the SSTC teacher sponsors and at least 2 SSTC students from each of the schools meet for a day once a year to talk about their SSTC, how to improve their function and to learn new information about computer maintenance and technical support.
The members of SSTC for our computer lab are as follows:
1. Rahmat
2. Defitri Selvia
3. Edi Sutanto
4. Asrofatul Sakdiyah
5. Muhammad Mushonifin
6. Dian Safitri
7. Alfionita
8. Subroto
9. Aryan Jatmiko
10. Muhrozi Sobirin
Syamsul Hilal and Hendra Hidayat will be responsible in sponsoring the students in SSTC.
PROMOTION STRATEGY
The existing customers (students) must have an interesting experience with ICT and then share with our potential customers (community) in order to get them as oyal customers. Our computer lab will provide:
1. Inspiring environment for learning by designing the computer lab with words and pictures.
2. Clean environment
3. Personal coaching
4. Quick response to troubleshooting
5. Customer satisfaction
6. Complaint handling
7. Help desk
The students are exposed real life experience by:
1. Arranging schedules for lessons through interactive and inspiring activities
2. Promoting real skills development using computers to help their family business, etc.
3. Integrating school subjects with the computer and internet
4. Ensuring readiness for global challenges in ICT and English through internet exposure
5. Raising awareness about the responsibility of the community “owning” the computer lab
6. Promoting student competition using ICTs
7. Raising student ownership of the computer lab
In order to attract the community and other school students to use the computer lab of SMAN 1 Buay Bahuga, some strategies we will use include:
1. Providing vouchers and coupons
2. Open house and grand opening events
3. Demonstrations or awareness building through training the community
4. Sales presentations
5. Setting customer competitions
6. Word of mouth
Some promotional strategies for sustainable computer labs are as follows:
Conducting student and community competition of computer and internet work
Giving vouchers to the community in order to attract them to the lab
Making leaflets of offered services in computer lab
Giving discounted rate for loyal customer or membership holder
providing personal assistance if needed
special package for customers who bring their friend to come
FINANCIAL PLAN
The real and existing cash flow are as follows:
Our school charges the students IDR 10.000 per month only for computer lab operation. From 537 students in one year result IDR 64.440.000 or in one month has IDR 5.370.000.
It can be allocated for the monthly cost as follows:
1. Internet connection : IDR 750.000,-
2. Electricity : IDR 150.000,-
3. Spare parts : IDR 100.000,-
4. Savings : IDR 4.370.000,-
After joining the sustainability program, actually we can cut the maintenance budget by setting up the SSTC. Then, using hybrid model of sustainability, our school projects the following annual cash flow:
Projected annual income
Students charges
537 students x IDR 10.000 x 12 month = IDR 64.440.000
Rental
Time 15.00 – 21.00 = 4 hours
4 x IDR 3000 x 360 days x 20 PCs = IDR 86.400.000
Additional services (copying, printing etc) = IDR 5.000.000
Donation/ entrepreneur (estimation) = IDR 1.500.000
TOTAL ANNUAL INCOME IDR 157.340.000
Projected annual costs
1. Staff fees per year
· Manager 250.000 x 1 x 12 months = IDR 3.000.000,-
· Instructor 200.000 x 2 x 12 months = IDR 4.800.000,-
· Treasurer 200.000 x 1 x 12 months = IDR 2.400.000,-
· Genitor 100.000 x 1 x 12 months = IDR 1.200.000,-
· Lab Keeper 150.000 x 1 x 12 months = IDR 3.600.000,-
Total fees = IDR 15.000.000,-
2. Operating cost
· Electricity 500.000 x 12 months = IDR 6.000.000,-
· Remodeling = IDR 1.000.000,-
· Stabilizers 250.000 x 5 units = IDR 1.250.000,-
· Mousses 45.000 x 22 units = IDR 990.000,-
· Keyboard 40.000 x 5 units = IDR 200.000,-
· HP inkjet cartridge 80.000 x 5 units = IDR 400.000,-
· Epson printer ribbon 12.000 x 12 boxes = IDR 144.000,-
Total operating Costs = IDR 9.984.000,-
3. Internet service provider = IDR 12.000.000,-
4. Internal promotion cost
· Banner, sticker, leaflet = IDR 800.000,-
· Coupons = IDR 1.000.000,-
· Customer competition
o Rank 1 = 300.000 x 3 persons = IDR 900.000,-
o Rank 2 = 250.000 x 3 persons = IDR 750.000,-
o Rank 3 = 200.000 x 3 persons = IDR 600.000,-
Total Promotional cost = IDR 8.100.000,-
5. Training cost 1.000.000 x 3 persons x 2 times = IDR 6.000.000,-
TOTAL ANNUAL COST = IDR 51.084.000,-
Debit = IDR 157.340.000,-
Credit = IDR 51.084.900,-
Balance = IDR 106.256.000,-
The total revenue of IDR 106.256.000 is projected to build another computer lab equipped with 20 low energy consuming workstations using LCD monitors.
Universal fundraising is set up in order to get grants from local education authorities and the Ministry of National Education through proposals to fund another new room for a computer lab and other 20 set of computers.
The other institutions that also need internet connection in Buay Bahuga sub district are:
1. Bumiharjo Police station (400 meters)
2. Bahuga district office (300 meters)
3. Bahuga Military office(100 meters)
4. Religious affair office (100 meters)
And the surrounding schools:
1. SMPN 1 Buay bahuga (100 meters)
2. SDN 2 Bumiharjo (100 meters)
3. Madrasah Aliyah Darul Ulum/ Islamic SMA (2 KM)
4. SMAN 2 Buay Bahuga (3 KM)
There are also some computer rentals which are NOT equipped yet with internet connection:
1. Vicom rental owned by Mr. Syamsul Hilal, S.Kom
2. Winner Rental owned by Mr. Marijan, S.Pd
3. WINARNO computer course institution operated by Mr. Winarno
4. Computer rental and Cell phone vouchers reseller operated by Mr. Mathius
We are prepared to move forward on these plans immediately and hope to receive provisional, conditional internet access from STI/Ceria (or any other ISP) to help kick-start our sustainability drive.
